Ali's Bellevue Auto Repair

I bought a car basically unseen, and then afterwards decided to have them look at it. Turns out it had a lot of issues, and they were very comprehensive in the list of things it needed to be done to the vehicle. I was already aware that this was going to have some issues, so this just clarified everything. They didn't charge me for the diagnosis, which they easily could have, and I decided not to have work done, not because of them, because they did a fine job, because of how extensive the repairs would have to be to get it back to par. I appreciate the honesty, and I would take another vehicle back there anytime.

I had an excellent experience at Ali’s Auto Repair. I’m not mechanically inclined and bought a 1995 Dodge Roadtrek camper van somewhat on a whim. Two hours into my first trip with my 15-year-old son, the engine suddenly shut off on the freeway in downtown Bellevue — on Juneteenth, no less. Most shops were closed or too busy, but Ali’s said, “Come on over!” They were curious and excited to help with my old van, not dismissive. After several days of careful testing and research, they replaced the crank position sensor at a fair price. Everyone I interacted with was friendly, honest, and thorough. Best of all, I was able to make the three-hour drive home with no issues — so it definitely seem…

Both Ford of Kirkland and Bellevue made my basic service experiences so time consuming from booking the appt through a call center and acrimonious with the local service people not giving me updates that I vowed to not go back but didn’t know where else to go. Ali’s. I went to Ali’s and have have had the easiest time getting 2 different cars repaired that it brings me back to pre pandemic and pre corporate service department times! Easy phone call to make the appointment. Plenty of times available. Convenient location. Reasonable repair costs. Good communication on when the car is ready. Services all electric and hybrid cars as well as standard combustion engines. Go there. You will exper…

This is one of the best experience I had with an auto repair shop. Great customer service on time and always kept me up to date on the repairs and if there were possibly additional repairs that need to be done. Everything was done on time. Micheal was defiantly easy to work with. I would recommend Ali’s to anyone looking for car repairs and they will always do my repairs for now on

If I could give them 20 stars I would! On the day after Thanksgiving I needed an alternator… I called and Juan said they were going to leave at 1:30… But he said I could bring my car. He stayed until the end of the day, repaired my car picked me up from work and brought me to the shop because it was close. Juan is ABSOLUTELY INCREDIBLE!!!